5 Interesting Ways to Lower Your Shipping Costs 

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Are you a small to medium-sized shipper wanting to cut your transit time in half and lower your shipping costs? If so, you are not alone. Shipping can be a significant expense if you are dealing with other Canadian or US commercial and industrial businesses. But, with the right strategies, you can save money on shipping costs. Plus, the good news is that you need not sacrifice reliability or quality! Read on for more information. 

 

Interesting Ways to Lower Your Shipping Costs 

You may not realize it, but some interesting ways can help you lower shipping costs. 

When you are shipping between 1-4 pallets of goods, small packages, and have loading docks and forklifts for handling the pallets, you deserve the best service providers. 

Consider the following: 

 

1. Hire A Company That Charges: Zero Consulting Fees 

You may have realized by now that some shipping companies charge hefty consulting fees, which can add up. Over time, simple consulting fees can become costly. 

On the other hand, if you hire a company that doesn’t charge consulting fees but still provides the guidance you need for your business. So, a company that doesn’t charge additional fees for consulting services would be an interesting solution for lowering the cost of shipping. 

2. Look for A Company That Has No Additional Charges 

You may recall the experiences when you had to pay unexpected costs. For example, there could be extra charges for delivery fees, fuel surcharge, and so much more! 

Now, it would be interesting to find a company that’s transparent and offers no additional charges. It sounds impossible, but a company must be willing to think in favor of its customers. After all, customers are important! 

3. Find A Company That Helps You with Hassle-Free Shipping 

Shipping can be complicated and involves many steps, which could be a hassle for a busy person like you! 

When you find a company that offers hassle-free shipping, you can focus on your business. For example, it would be great if the company’s online booking system were simple and you could get personalized customer support. 

Cutting the cost is challenging, but it’s an essential part of the business. However, when you are busy micromanaging the logistics of your business, you also need to focus on your ultimate goals and objectives. So, finding a company that can help you with hassle-free shipping and makes things easier for you is essential.

4. Choose A Company That Offers Freight Bill Auditing 

Freight bill auditing, as the name suggests, involves examining, adjusting, and verifying the freight bills so that these would be accurate. You want to avoid room for error or billing charges that can add up and become costly in the long run. It would be interesting and significant if you found a reliable company that offers freight bill auditing as a part of their shipping solutions. 

5. Look for A Company Offering Smart Solutions 

Keeping pace with the fast-changing world is important. You are living in the age of information technology. The world has globalized, and you need to work with a company that offers smart solutions. 

It’s easier to work with a company that offers the best quote by using smart solutions as it helps cut costs. Luckily, it’s easy to check the website, read online reviews, and look at the FAQs to get an idea about the performance and service of the company offering smart solutions. When in doubt, look at the client testimonials, as it gives you a glimpse of what to expect. 

 

Bonus Tips: 

  • Your shipping cost depends on the size and weight of your package. Optimizing the packaging can help in lowering shipping costs. 
  • Consider establishing a long-term partnership with the service providers. It can lower the relevant costs, or you can expect a better package. It’s all about better negotiation. 
  • Consider revising your shipping strategies from time to time. Try to streamline the process and improve efficiency. It can help in lowering shipping costs. 

The Ultimate Solution: Look no further, as Canadian Freight Quote is here to provide hassle-free shipping, zero consultation fees, no additional charges, smart solutions, and freight bill auditing. Contact us today for more information. 

 

Why Consider CanadianFreightQuote.com ? 

If you are still skeptical and wondering why Canadian Freight Quote would be a great choice, consider the following: 

  • CanadianFreightQuote.com/Complete Shipping Solutions has a team that provides excellent customer service. You can get personalized service, which a business needs the most. We understand credibility counts and is only possible with two-way communication. 
  • You can expect LTL (Less Than Truckload) and Full Load trucking services. In addition, Canadian Freight Quote will provide free logistics consulting if you are a small or medium-sized company. 
  • You can expect lower shipping costs in Western Canada. 
  • There is no need to go anywhere else once you trust CanadianFreightQuote.com. 
  • There is no need to worry about the logistics of your business; focus on the core business! 
  • Use a simple online form for shipping quotes and enjoy a smooth and streamlined process. 

However, if you require or request additional services, that would be a different story—for example, a residential delivery. So it’s also vital that there is no change in the weight or dimension as CanadianFreightQuote.com provides accurate freight rates based on your information. 

CanadianFreightQuote.com can help you find the best carrier that meets your needs! So what else are you looking for? 

Canadian Freight Quote can give you a competitive edge. So, contact us today for more information.

 

Wrapping It Up 

Lowering your shipping costs is possible in many interesting ways. For example, you can find a reliable company that offers a free consultation, offers no additional charges, provides hassle-free shipping, offers smart solutions, and provides freight bill auditing. All this is possible when you choose CanadianFreightQuote.com. 

So, contact us now! 

The Importance of Customer Service In The Shipping Industry 

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Photo by Quintin Gellar

You must be familiar with an old saying in any business, “Customer is King!”
It holds for the shipping industry as well. Now that you’re living in the age of modernization and information technology, the role of shipping and logistics companies is more than transporting packages from one point to another. It starts with excellent customer service.  Read on for more information. 

Why Is Excellent Customer Service Important for The Shipping Industry? 

Many reasons highlight the significance of customer service in the shipping industry; let’s discuss a few: 

1. Develop Long-Term Relationship 

If you provide exceptional customer service to the clients, you can expect to develop long-term relationships! When the customers are happy, they will want to hire your company.  Even though you’re transporting the packages and items, you deal with humans at the end of the day. So, when you value your customers, you can expect them to give your company priority. Moreover, if you’re the first point of contact for the customers and solve their queries, you can expect a high conversion rate. 

2. Customer Loyalty 

Customer service can help you acquire customer loyalty. It could be challenging for you to get new customers in different seasons, but once you have loyal customers, who repeatedly prefer doing business with the company, it would be a win-win. 

So, an excellent benefit of providing the best customer service is customer loyalty. However, the customers will expect the best each time, and it would be your duty to provide the utmost customer satisfaction. 

3. Better Market Reputation 

You can expect a better market reputation when you’re doing everything right and providing the best customer service. It’s hard to ignore a gem among stones! If you want to set yourself apart in the shipping industry, excellent customer service is the way to go. 

Loyal customers would help you get a better market reputation. Nowadays, customers get the option to leave reviews and comments about a company’s performance. When there is tough competition in the shipping industry, great customer reviews will help you move forward in the field! 

 

4. Acquire More Customers 

Another benefit of focusing on customer service in the shipping industry is that you could acquire more customers. Obviously, when other people would read about the great services of your company and its performance, they will prefer working with you! So, when you have loyal customers, they will help you get more customers and expand your business. 

 

5. Competitive Advantage 

When there is intense competition, excellent customer service can set you apart. It can even help you stand out in the crowd. When there are different companies with poor customer service, guess who would be the number one preference for the clients in the shipping industry? 
The customers would prefer a company that leaves them happy! It would also help with the positive brand image of the company. 

 

Tips to Consider for Excellent Customer Service In The Shipping Industry 

It’s easy to say that you can provide excellent customer service, but it takes dedication and hard work. Consider the following: 

1. Focus On Fast Response

In today’s age and time, when a customer has a library full of documentaries and binge-worthy shows, there is a need to focus on fast response. A customer in the shipping industry doesn’t have the time, and thus, you must respond as soon as possible. 

If there is a query from a potential customer, try answering soon as different options are available. If you don’t respond promptly, you may lose a potential customer and an amazing deal! It’s all about caring for your customers and helping them with their issues. 

2. Be More Honest And Transparent

Let’s say a customer came to you with a quote or a query, and you don’t have an answer; what will you do? You must be honest and transparent. It’s even more important when you want loyal customers!  Rather than lying or giving a vague reply, always be more transparent in your dealings. When you’re honest about your work and explain what you do or don’t know, it’s easy to work with customers and earn their loyalty. 

3. Make It Easy to Work With You

Let it be easy for the customers to work with your company. Instead of making it a big deal or involving forms and questions, keep things simple!  You can expect positive results if things are simple, honest, and transparent. 

4. Listen to Customers 

Instead of imposing your solutions, listen to customers and see what they have to suggest. You can get excellent ideas from the customers as you are serving them! So, who would guide you better? 

However, if you actually listen to the customers, you will know what to expect. The customers will tell you about the common issues, which can help you provide a better solution. You can also design a survey if you want to know what your customers have to say! 

5. Try to Provide Solutions

When your customers look up to you, try providing different solutions. When there are alternate solutions, the customers can pick the best! You can also suggest the best solutions as per your knowledge, but let the customers have the final say. Make your customer feel important. 

6. Maintain An Online Presence 

Maintain an online presence, as it’s essential to be a part of the digital world these days! Your customer would want to search about the success level of your company in the shipping industry. Maintaining an online presence would be a smart move that can set you apart from the competitors. Focus on social media! Maintain the company’s profile on relevant social media platforms. Do what you can to win the trust of the potential customers. 

7. Hire Virtual Assistants 

If it’s hard to keep up, you can hire virtual assistants to help answer the customers! Send welcome emails and newsletters. Remind about your company’s presence. After all, you could be out of the customer’s mind in no time if you’re out of sight! So, it’s best to outsource some of the tasks if it’s challenging for you to answer each query! 

8. Outsource Marketing 

Another thing that can help you with a high level of customer satisfaction is marketing, but you can outsource marketing. When you outsource marketing or other business areas, you can focus on the core business that will help your business thrive. 

9. Consider Multilingual Support 

If you’ve customers from different backgrounds, then consider multilingual support. Doing so can help you earn customer loyalty even more. You can expect smooth business transactions when customers understand your viewpoint clearly! 

 

Wrapping It Up 

You can’t deny the significance of customer service in the shipping industry. It helps you earn customer loyalty, get more customers, and even get a better image of your company. You can enjoy a better market reputation and set yourself apart from competitors in the shipping industry. 

Contact Canadian Freight Quote today!